Privacy Policy

1. Information We Collect

We may collect information you provide directly, such as usernames, email addresses, account details, support messages, feedback, and information submitted through forms or community features.

We may also collect technical information such as IP address, browser type, device information, pages visited, session activity, game activity, crash logs, and security-related data.

2. Game and Account Data

Alduin Online may store game-related data including characters, levels, inventory, quests, guild activity, trades, marketplace activity, event participation, rewards, and other gameplay progress.

3. Wallet and Blockchain Information

If Alduin Online supports wallet connections or blockchain-based utility features, we may process public wallet addresses, transaction references, token-related activity, marketplace interactions, and related public blockchain data.

Blockchain transactions may be public, permanent, and outside our control. Do not connect a wallet or use blockchain features if you are not comfortable with public blockchain visibility.

4. How We Use Information

We may use information to operate the website and game, create and manage accounts, save progress, provide support, improve gameplay, prevent cheating, secure the community, process marketplace activity, communicate updates, and comply with legal requirements.

5. Cookies and Analytics

We may use cookies, local storage, analytics tools, or similar technologies to remember preferences, improve performance, understand site traffic, protect accounts, and improve the player experience.

6. Third-Party Services

Alduin Online may use or link to third-party services such as Discord, wallet providers, blockchain networks, analytics tools, hosting providers, payment processors, email services, or anti-abuse tools. These services may collect information according to their own privacy policies.

7. Sharing of Information

We do not sell personal information. We may share information with service providers, security partners, legal authorities, or platform providers when necessary to operate Alduin Online, protect users, prevent fraud, enforce rules, or comply with law.

8. Data Security

We use reasonable safeguards to protect information, but no online service can guarantee perfect security. You are responsible for keeping your account credentials, email account, and wallet access secure.

9. Data Retention

We may retain information as long as needed to provide services, maintain records, resolve disputes, prevent abuse, enforce rules, comply with legal obligations, or support game operations.

10. Children’s Privacy

Alduin Online is not intended for children below the minimum age required by applicable law. If you are under the age of majority in your region, you should use Alduin Online only with permission from a parent or legal guardian.

11. Your Choices

Depending on your region, you may have rights to access, correct, delete, or request a copy of certain personal information. Some game, transaction, security, or blockchain-related records may need to be retained for legitimate business, legal, or technical reasons.

12. International Users

Alduin Online may be operated from or hosted in different regions. By using the service, you understand that information may be processed in countries other than where you live.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Alduin Online after updates are posted means you accept the revised policy.

14. Contact

For privacy questions or requests, please contact the Alduin Online team through the official website or Discord community.